Support

What To Include

For chart-writing bugs, include your iPad model, iPadOS version, iChart version, chart type, active tool, what you expected to happen, and the shortest steps that reproduce the issue.

For account or Pro questions, include the email tied to your iChart account and whether the app currently shows Basic or Pro.

What Not To Send

Do not send passwords, verification links, recovery links, payment credentials, App Store credentials, API keys, or other private credentials.

Useful App Areas

In the app, check Help for FAQ, User Policy, Legal Policy, and Contact Us notes. Settings shows account status, subscription state, cloud backup state, and restore options.

Signed-in users can initiate account deletion from Settings > Account > Delete Account. Apple manages App Store subscription billing and cancellation. Contact support if you cannot access the app or need help with an account request.

Account Links

If an account email opens in the browser, nothing is verified on that browser page. Tap Return to iChart only from the same iPad where you created the account. If the link opened on a phone or computer, open the newest iChart email again on that iPad and tap Verify iChart Account Here. Use only the newest iChart email. If the link is expired or no email arrives, request one fresh email from iChart and contact support if the newest email still does not arrive within a few minutes.

Social Channels

Follow @useichart on TikTok and @useichart on Instagram for chart demos, release notes, and practical chart-writing ideas.